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Business culture – the addendum

Changing the business culture from within In Business culture parts 1 – 4, I write about the process when one is in a new assignment, or is coming into a business from outside. This part looks at how to approach this when one is incumbent in a role and change is needed, or a change […]

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Business culture – part 4

Part 4 is a continuation on the discussion of the four steps toward cultural change: Establish credibility Gain trust Communicate universally Act decisively Communication – at a point in the process you will need to present to the whole group your message but at the beginning, when you are going through the stages, be very […]

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Business culture – part 3

If you’ve reached this far in the process then you’ve assessed the cultural situation within the business (the what), you know what your objectives are (the where) and you have concluded that cultural change is a necessary factor to achieve those objectives (the why). Now you must change the  “behaviours and beliefs”, as referred to […]